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    Title: 社會交換與員工權利認知及其對工作成果的影響
    Social exchange, employee entitlement perception and their effects on work outcomes
    Authors: 呂玉琪
    Lu, Judy
    Contributors: 林月雲
    Lin, Carol
    呂玉琪
    Lu, Judy
    Keywords: 社會交換
    員工權利
    工作成果
    組織承諾
    組織公民行為
    Social exchange
    Employee entitlement
    Work outcomes
    Organizational commitment
    Organizational citizenship behavior
    Date: 2020
    Issue Date: 2020-05-05 11:57:45 (UTC+8)
    Abstract: Employees` organizational commitment and organizational citizenship behavior are key work outcomes to determine an organization`s success. Research has shown that their work conditions influence employees` work outcomes. The relationship between supervisor and subordinates is generally viewed as how well the organization value and reward its employees` contributions. This study aims to identify the role of employees` entitlement perception in the relationship between social exchange and employees` work outcomes. An online survey was conducted to collect data and received a total of 138 valid responses. Analysis of the responses revealed that social exchange is positively correlated to organizational commitment and employees` work behaviors, and organizational commitment has a mediating effect between the relationship of social exchange and organizational citizenship behaviors. The study concludes that employees` entitlement perceptions do not have significant moderating mediated effects on the relation of social exchange and work outcomes. On this basis, organizations ought to create high qualities of social exchange to enhance their employees` favorable work outcomes. Future research should clarify individual differences among the full range of personality traits in order to capture more comprehensive behaviors and attitudes in the workplace.
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    Description: 碩士
    國立政治大學
    國際經營管理英語碩士學位學程(IMBA)
    106933010
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0106933010
    Data Type: thesis
    DOI: 10.6814/NCCU202000412
    Appears in Collections:[國際經營管理英語碩士學程IMBA] 學位論文

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