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    Title: 以TOE架構探討影響企業採行工業4.0意圖之因素
    Factors influencing the intention of industry 4.0 adoption: A TOE framework perspective
    Authors: 黃駿祐
    Huang, Chun-Yu
    Contributors: 羅明琇
    黃駿祐
    Huang, Chun-Yu
    Keywords: 工業4.0
    TOE架構
    新科技採行
    意圖
    Industry 4.0
    TOE framework
    New technology adopting
    Intention
    Date: 2018
    Issue Date: 2018-08-02 16:43:46 (UTC+8)
    Abstract: 近年隨著全球消費市場以及生產要素條件的變化，傳統製造模式開始面臨諸多挑戰，此時，結合大數據、演算法以及新興科技的「工業4.0」便作為解決方案被德國提出，眾多企業開始投入相關的應用，類似的概念也陸續成為各國政府的政策方向。然而，導入新的製造模式會對企業產生極大的負擔，在具備適當的條件與足夠的動機前，企業並不會貿然導入，這使得工業4.0在業界的實行程度仍然不高。因此，本研究以不同規模及來自不同產業但皆具備採行工業4.0意圖之企業為研究標的，深入探討影響其採行意圖之因素，並發掘背後共同條件以及關鍵推力與阻力。

    本研究以科技－組織－環境架構（Technology-Organization-Environment Framework, TOE Framework）作為分析架構，探討新技術特性以及企業內外部條件因素對採行意圖之影響，並對四家公司進行個案研究，驗證其中的關鍵影響因素。

    本研究發現，儘管四間公司的產業、規模以及自動化程度皆不盡相同，科技面因素對企業採行意圖皆造成很大的影響，企業對於工業4.0應用本身的成本效益評估是主要的意圖來源；而內部組織面則是共同具備執行能力、財務資源以及對新技術態度正向的領導者；環境因素會受公司背景與產業環境而有較大差異，但客戶面的產業準備程度對企業採行意圖與方式皆有很大的影響。阻力與挑戰方面，成本效益不易評估是四間公司導入時的共同阻礙；缺少執行能力、相關知識人才對規模較小的傳統產業形成挑戰；而無法找到適合的工業4.0方案則是傳統產業所面臨的問題。

    本研究對學術上的貢獻是以TOE架構探討過去較少被討論之工業4.0採行意圖之議題，並發現相對優勢、科技準備程度、執行能力、領導者特質與財務資源是影響工業4.0採行意圖的關鍵因素。在實務上的貢獻，則提供自身欲導入工業4.0，或欲推行工業4.0之政府機構以及技術供應商作為參考。
    In recent years, the traditional manufacturing method has been challenged with the changes in the consumer market and the factors of production. The concept of Industry 4.0, a new manufacturing method which is correlated with big data, algorithms and high technologies, was proposed as a solution by the German government and has become a trend. However, it is difficult for many companies to implement Industry 4.0-related practices without appropriate conditions and strong driving forces due to huge implementing cost. In the light of this, this study targets the companies from different background, which have strong intention of adopting Industry 4.0, aiming to explore what and how the factors influence their intention.

    This study uses the Technology-Organization-Environment Framework (TOE Framework) as an analytical framework to explore the impact of the characteristics of the new technology and the internal and external conditions of the enterprise. The case study approach is selected for the research methods and four companies are analyzed.

    The result of this study indicates that the technical factors strongly influence a firm’s intention of adopting Industry 4.0. The cost-benefit evaluation of new technology is the main source of intention. For organizational factors, a firm ’s capacity, financial resources, and leader’s positive attitude are the common conditions for four companies. In terms of environmental factors, the result is greatly different by the firm’s background, but the industrial preparation is an important factor for each firm. The result also points out that cost-benefit evaluation, lack of capacity, and no suitable solution provider are the resistances and challenges of adopting Industry 4.0.

    The study contributes to the literature of Industry 4.0 by utilizing the TOE framework for exploring the key influencing factors of Industry 4.0 intention. It also provides a guideline to governments and solution providers for promoting the solution of Industry 4.0.
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    中文部分
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    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    105363112
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0105363112
    Data Type: thesis
    DOI: 10.6814/THE.NCCU.MBA.055.2018.F08
    Appears in Collections:[MBA Program] Theses

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