政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/116058
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文筆數/總筆數 : 113318/144297 (79%)
造訪人次 : 51105015      線上人數 : 902
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧:
  • 您可在西文檢索詞彙前後加上"雙引號",以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋,建議至進階搜尋限定作者欄位,可獲得較完整資料
  • 進階搜尋
    請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/116058


    題名: 知識管理對企業生產流程效能影響之研究:以半導體產業為例
    A Study of the Influence of Knowledge Management on Corporate Production Efficiency: the Semiconductor Industry as an Example
    作者: 溫柏蒼
    Wen, Po Tsang
    貢獻者: 詹文男
    溫柏蒼
    Wen, Po Tsang
    關鍵詞: 知識管理
    半導體產業
    生產流程效能
    Knowledge management
    Semiconductor industry
    Effectiveness of production process
    日期: 2018
    上傳時間: 2018-03-02 11:45:44 (UTC+8)
    摘要: 伴隨知識經濟時代的來臨,企業在全球化競爭下與產業高速變動的環境中,對於資訊與知識的質與量與日俱增,而為了因應全球經濟競爭與產業變遷,企業興起一股以知識管理為基礎的競爭優勢,作為發展與提升效能的利器。

    知識管理對於傳統製造業生產流程效能的影響力已可由相關研究驗證,然而智慧型工程產業,如資本與技術密集的半導體資訊產業,是否在採取知識管理後能夠普遍提升生產流程的效能,尚待驗證,本研究係嘗試建立知識管理與半導體資訊企業生產流程效能之間的關聯性。

    研究發現,半導體企業在削減變更成本、降低產品報廢率及重工率、產能擴充時間縮短、產品精密度與複雜度、以及彈性生產組態等生產流程效能上,都與知識管理中的知識管理策略、知識管理工具、知識管理網絡架構、以及知識管理流程有顯著的連結。知識管理策略與知識管理工具確實對半導體企業在削減變更成本、降低產品報廢率及重工率、產品精密度與複雜度、以及產能擴充時間縮短上,有顯著的效能表現
    The epoch knowledge economies bring high competitiveness in business market, and as well as stimulate the importance of information qualities and knowledge capacity. To face global economic developments and the transformation of industry, knowledge management thus has become the basic measure to improve the effectiveness of the developments of company.

    Evidently that knowledge management has been proved for the advantage of traditional industry in the effectiveness of production process, semiconductor industry however needs more verifications. The study hence is to scrutinize the connectedness between knowledge management and the effectiveness of production process in semiconductor industry.

    The study revealed that the overall effectiveness of production process indeed was correlated with the adoption of knowledge management system, and in detail, the strategies of knowledge management and the tools of knowledge management would enhance the effectiveness of production process in semiconductor industry.
    參考文獻: 中文部分
    王彥閔(2007),企業導入知識管理對其競爭力之影響研究:以半導體產業為例。未出版碩士論文,國立台灣師範大學,台北市。
    王黃勵(2013),汽車鈑金沖壓模具設計與開發知識管理系統。未出版碩士論文,國立台北科技大學,台北市。
    王孟哲(2013),傳統產業導入知識管理之探討:以T公司為例。未出版碩士論文,清雲科技大學,桃園市。
    王麗幸(2013),以知識分享的觀點建構決策方法之遴選機制。未出版碩士論文,中華大學,新竹市。
    王麗幸、謝玲芬(2009),結合ISM與ANP建構知識管理系統評估模式。管理與系統,16(2),219-241。
    白君薇(2013),組織結構對知識分享效果的影響:以知識特性為干擾變數。未出版碩士論文,國立宜蘭大學,宜蘭縣。
    江岱凌(2015),影響半導體產業知識移轉因素之研究(以半導體封裝為例)。未出版碩士論文,國立中央大學,桃園市。
    呂學成(2013),建置服務導向系統改善生產之流程:以W公司PMS系統為例。未出版碩士論文,國立中央大學,桃園市。
    周龍鴻(2002),智慧型知識管理系統建構流程:以半導體產業為例。未出版碩士論文,國立成功大學,台南市。
    李欣儒(2016),工廠規劃系統導入之個案研究:以I公司為例。未出版碩士論文,國立中央大學,桃園市。
    吳家榮(2008),半導體製程設備裝機工程管理之研究:以t公司12吋晶圓廠為例。未出版碩士論文,國立成功大學,台南市。
    吳與倫(2005),基於 CMMI 之學習導向知識管理系統之研究。未出版碩士論文,長榮大學,台南縣。
    吳明祥(2010),工程變更管理之研究:以台灣半導體公司為例。未出版碩士論文,國立清華大學,新竹市。
    林耀欽(1997),企業流程再造的利器:工作流程自動化的技術與管理。資訊與電腦,108-111。
    林虹芝(2010),知識管理系統於IC設計開發效益之個案研究。未出版碩士論文,國立交通大學,新竹市。
    洪昆裕、楊清淼(2007)企業員工對知識管理系統分享意願之研究:從激勵觀點。電子商務研究,5(3),287-311。
    洪新原、張碩毅、洪為璽、董秋瑾、黃士銘、李興漢(2009),高階主管對於資訊部門績效評估指標之選擇:國內銀行業之研究。資訊管理學報,16 (2),61-101。
    黃則堯(2006),策略選擇對組織知識管理影響之研究:以半導體企業為例。未出版碩士論文,國立政治大學,台北市。
    黃明祥(2016),結合KM與EMMS對電子廠設備效能改善之研究。未出版碩士論文,國立成功大學,台南市。
    陳仕展(2014),委外建置知識管理系統案例分析:以N公司為例。未出版碩士論文,國立高雄大學,高雄市。
    梁定澎、歐陽彥晶、許如欽(2005),影響台灣企業採用知識管理之因素。資訊管理學報,12(3),1-38。
    辜輝趁(2000),企業電子化知識管理策略之研究。未出版博士論文,國立台灣師範大學,台北市。
    廖世忠(2014),應用產業界產品研究與開發及多目標決策以強化教學與企業經營競爭力。管理與資訊學報,19,63-93。
    賴建宏(2006),以知識管理為基礎建構工程變更管理系統之研究:以晶圓代工公司為例。未出版碩士論文,國立交通大學,新竹市。
    葉蔭晟(2017),企業流程改造與大量客製化的效益探討:以G公司為例。未出版碩士論文,國立中央大學,桃園市。
    謝恬、阮明淑(2006),台灣知識管理系統比較分析初探。教育資料與圖書館學,43(4),487-508。
    英文部分
    Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
    Anand, A., Kant, R., Patel, D. P., & Singh, M. D. (2015). Knowledge management implementation: a predictive model using an analytical hierarchical process. Journal of the Knowledge Economy, 6(1), 48-71.
    Applehans, W., Globe, A., & Laugero, G. (1999). Managing Knowledge: A Practical Web Approach. Addison Wesley, MA.
    Balmisse, G., Meingan, D., & Passerini, K. (2007). Technology trends in knowledge management tools. International Journal of Knowledge Management, 3(2), 118-131.
    Bock, G. W., & Kim, Y. G. (2002, September). Determinants of the individuals knowledge sharing behavior: The theory of reasoned action perspective. In Proceedings of the Pacific-Asia Conference on Information System (PACIS), Meiji University, Tokyo, Japan (pp. 2-4).
    Borghoff, U. & Pareshi, R. (1998). Information Technology for Knowledge Management. Berlin: Springer.
    Botha, A., Kourie, D., & Snyman, R. (2014). Coping with Continuous Change in the Business Environment: Knowledge Management and Knowledge Management Technology. Elsevier.
    Bowman, B. J. (2002). Building knowledge management systems. Information Systems Management, 19(3), 32-40.
    Brettel, M., Friederichsen, N., Keller, M., & Rosenberg, M. (2014). How virtualization, decentralization and network building change the manufacturing landscape: An industry 4.0 perspective. International Journal of Mechanical, Industrial Science and Engineering, 8(1), 37-44.
    Chandrasegaran, S. K., Ramani, K., Sriram, R. D., Horváth, I., Bernard, A., Harik, R. F., & Gao, W. (2013). The evolution, challenges, and future of knowledge representation in product design systems. Computer-Aided Design, 45(2), 204-228.
    Colledani, M., Tolio, T., Fischer, A., Iung, B., Lanza, G., Schmitt, R., & Váncza, J. (2014). Design and management of manufacturing systems for production quality. CIRP Annals-Manufacturing Technology, 63(2), 773-796.
    Davenport, T. H. (2015). Process management for knowledge work. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management 1 (pp. 17-35). Springer Berlin Heidelberg.
    Davenport, T. H., De Long, D. W., & Beers, M. C. (1998). Successful knowledge management projects. Sloan management review, 39(2), 43-57.
    Duffy, J. (2001). The tools and technologies needed for knowledge management. Information Management, 35(1), 64-67.
    Fortin, C., & Huet, G. (2007). Manufacturing Process Management: iterative synchronisation of engineering data with manufacturing realities. International Journal of Product Development, 4(3-4), 280-295.
    Gao, R., Wang, L., Teti, R., Dornfeld, D., Kumara, S., Mori, M., & Helu, M. (2015). Cloud-enabled prognosis for manufacturing. CIRP Annals-Manufacturing Technology, 64(2), 749-772.
    Ghani, S. R. (2009). Knowledge management: tools and techniques. DESIDOC Journal of Library & Information Technology, 29(6), 33-38.
    Hislop, D. (2013). Knowledge Management in Organizations: A Critical Introduction. Oxford University Press.
    Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337-359.
    Jordan, W. C., & Graves, S. C. (1995). Principles on the benefits of manufacturing process flexibility. Management Science, 41(4), 577-594.
    Lee, J., Bagheri, B., & Kao, H. A. (2015). A cyber-physical systems architecture for industry 4.0-based manufacturing systems. Manufacturing Letters, 3, 18-23.
    Leong, G. K., Snyder, D. L., & Ward, P. T. (1990). Research in the process and content of manufacturing strategy. Omega, 18(2), 109-122.
    Liebowitz, J., & Beckman, T. J. (1998). Knowledge Organizations: What Every Manager Should Know. CRC Press.
    Massingham, P. (2014). An evaluation of knowledge management tools: Part 1–managing knowledge resources. Journal of Knowledge Management, 18(6), 1075-1100.
    May, G. S., & Spanos, C. J. (2006). Fundamentals of Semiconductor Manufacturing and Process Control. John Wiley & Sons.
    Nevo, D., & Chan, Y. E. (2007). A temporal approach to expectations and desires from knowledge management systems. Decision Support Systems, 44(1), 298-312.
    Ngai, E. W. T., Chau, D. C. K., Poon, J. K. L., Chan, A. Y. M., Chan, B. C. M., & Wu, W. W. S. (2012). Implementing an RFID-based manufacturing process management system: Lessons learned and success factors. Journal of Engineering and Technology Management, 29(1), 112-130.
    Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37.
    Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford university press.
    O`Dell, C., & Hubert, C. (2011). The New Edge in Knowledge: How Knowledge Management is Changing the Way We Do Business. John Wiley & Sons.
    O’reilly, T. (2005). Web 2.0: compact definition. Retrieved from http://radar.oreilly.com/archives/2005/10/web-20-compact-definition.html
    Quaddus, M., & Xu, J. (2005). Adoption and diffusion of knowledge management systems: field studies of factors and variables. Knowledge-Based Systems, 18(2), 107-115.
    Rao, M. (2012). Knowledge Management Tools and Techniques. Routledge.
    Ruggles, R. (1997). Knowledge Tools: Using Technology to Manage Knowledge Better. Working paper, Ernst & Young Center for Business Innovation.
    Shah, L. A., Etienne, A., Siadat, A., & Vernadat, F. (2017). Process-oriented risk assessment methodology for manufacturing process evaluation. International Journal of Production Research, 55(15), 4516-4529.
    Staniszkis, W., & Staniszkis, E. (2003). Intelligent agent-based expert interactions in a knowledge management portal. Electronic Government, LNCS 2739, 296-299.
    Szilagyi, A. D. (1981). Management and Performance. Santa Monica, California: Goodyear Publishing Company.
    Tang, A., Avgeriou, P., Jansen, A., Capilla, R., & Babar, M. A. (2010). A comparative study of architecture knowledge management tools. Journal of Systems and Software, 83(3), 352-370.
    Tiwana, A., & Ramesh, B. (2001). A design knowledge management system to support collaborative information product evolution. Decision Support Systems, 31(2), 241-262.
    Van der Spek, R., & Spijkervet, A. (1997). Knowledge management: dealing intelligently with knowledge. In J. Liebowitz & L. C. Wilcox (Eds.), Knowledge Management and its Integrative Elements (pp. 31-59). CRC Press.
    Von Krogh, G., Nonaka, I., & Aben, M. (2001). Making the most of your company`s knowledge: a strategic framework. Long RangePplanning, 34(4), 421-439.
    Wang, S., Wan, J., Li, D., & Zhang, C. (2016). Implementing smart factory of industries 4.0: an outlook. International Journal of Distributed Sensor Networks, 12(1), 3159805
    West, M. A., & Anderson, N. R. (1996). Innovation in top management teams. Journal of Applied Psychology, 81(6), 680-693.
    Wilson, T. D. (2002). The nonsense of knowledge management. Information Research, 8(1), 8-1.
    Youngblood, A. D., & Collins, T. R. (2003). Addressing balanced scorecard trade-off issues between performance metrics using multi-attribute utility theory. Engineering Management Journal, 15(1), 11-17.
    Zhang, L., Luo, Y., Tao, F., Li, B. H., Ren, L., Zhang, X., ... & Liu, Y. (2014). Cloud manufacturing: a new manufacturing paradigm. Enterprise Information Systems, 8(2), 167-187.
    描述: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    105932162
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0105932162
    資料類型: thesis
    顯示於類別:[經營管理碩士學程EMBA] 學位論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    216201.pdf1460KbAdobe PDF229檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏,無償提供學術研究與公眾教育等公益性使用,惟仍請適度,合理使用本網站之內容,以尊重著作權人之權益。商業上之利用,則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作,已盡力防止侵害著作權人之權益,如仍發現本網站之數位內容有侵害著作權人權益情事者,請權利人通知本網站維護人員(nccur@nccu.edu.tw),維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋