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    题名: 於數位生態系統利用區塊鏈技術設計最大流暢體驗之串連流程機制
    A Method for Utilizing the Blockchain to Design the Linkware toward Maximum Flow Experience in Digital Ecosystem
    作者: 陳建佑
    贡献者: 苑守慈
    陳建佑
    关键词: 生態系統
    區塊鏈
    流暢體驗
    流程串連機制
    服務設計
    Ecosystem
    Blockchain
    Flow experience
    Linkware
    Design
    日期: 2017
    上传时间: 2017-08-28 11:27:39 (UTC+8)
    摘要: 近來服務生態系統席捲全球亦顛覆許多傳統產業。服務平台的最大宗旨是提供一個環境來媒合服務提供者與顧客，而本質是消弭提供商與顧客之間的中介者，但不論在平台或生態系統中仍存在中心的統治角色，而這情況出現矛盾，也造就機會。區塊鏈則是可提供解決的機會所在。不僅如此，生態系統運作中，服務為多個利害關係人共創價值的過程，其互動是極為複雜的。因此在生態系統中營造流暢體驗是關鍵議題。本研究發展一個工具讓生態系統設計者可以設計橫跨基於區塊鏈的生態系統並整合各流程的串連流程機制，讓利害關係人在互動過程中具有流暢體驗。
    In recent years, the service ecosystem flourishes around the world and disrupts the traditional market. Originally, matching customers’ needs with providers is the most important mission of a service platform. However, the nature of creating a platform or ecosystem is to get rid of the intermediators, but either in the platform or in the ecosystem, there is still a central firm to dominate them. This situation seems to both be a contradiction and be an opportunity. The chance to deal with this problem is blockchain. Moreover, in ecosystem, service which is provided not only by one stakeholder but also by interactional stakeholders, it becomes more complex and intricate. As a result, creating a swift and even flow in the ecosystem is a critical issue.
    In this study, we develop a conceptual framework to build a tool for designers of ecosystem to design the ideal linkware. This study focuses on creating a linkware that can integrate processes across the service ecosystem, achieving the maximum flow experience for the stakeholders within their interaction, and utilizing blockchain.
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    描述: 碩士
    國立政治大學
    資訊管理學系
    104356029
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0104356029
    数据类型: thesis
    显示于类别:[資訊管理學系] 學位論文

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