Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/106915
|
| Title: | 政府人事部門執行退休公教人員參與志願服務之研究
A study of implementation on government personnel sector`s volunteer service policy with retirement civil servants |
| Authors: | 吳維茜
Wu, Wei-Cian |
| Contributors: | 施能傑
Shih, Neng-Jie
吳維茜
Wu, Wei-Cian |
| Keywords: | 退休公教人員
志願服務
政策執行
Retired civil servants and teachers
Volunteer service
Policy implementation |
| Date: | 2016 |
| Issue Date: | 2017-03-01 17:20:43 (UTC+8) |
| Abstract: | 台灣近年來面對高齡化社會的影響，以及在公教人員台灣近年來面對高齡化社會的影響，以及在公教人員提早退休的趨勢下，如何促進更多退休公教人員參與志願服務備受重視。回顧過去學術研究上，未有從公共行政之政策執行理論的角度檢視志願服務政策執行過程之研究，針對公部門人事單位推動退休公教人員從事志願服務的政策進行探討與整理。因此本研究以政策執行理論檢視：人事人員執行退休公教人員參與志願服務政策的狀況為何？人事人員推動退休公教人員參與志願服務政策遇到的問題與挑戰為何？以及人事人員執行退休公教人員參與志願服務政策的作法能否強化與回應退休公教人員參與志願服務的意願。本研究透過文獻分析法與深度訪談法了解政策背景脈絡，訪談政策執行機關、參與志願服務的退休公教人員、未參與志願服務的退休公教人員等重要利害關係人，解答上述研究問題。
研究結果發現，退休公教人員參與志願服務政策的執行成果和狀況在各機關落差極大，且各機關人事單位多半以本機關需求為出發點，僅落實志願服務意願調查和資訊公告的工作，並非都有進一步協助同仁媒合，或是提供與創造志工工作機會。此外大多數退休公教人員參與志願服務的原因，是受到人際因素上朋友之間的影響，或是利己因素上個人欲豐富其退休後的時間，或是持續學習新事物。因此，現行政策措施難以回應與強化退休公教人員參與志願服務的意願。
本研究以政策目標、政策執行者、標的團體、資源等四個政策執行力影響因素，以及志願服務參與動機，歸納退休公教人員參與志願服務政策執行遇到的問題包括：機關性質差異影響政策執行、志願服務業務權責不明、媒合功能徒具形式、現行政策難以回應退休人員參與志願服務的參與動機因素。
根據執行情況和運作上的問題，並且觀察退休公教人員參與志願服務的原因，本研究建議如果政府人事單位要繼續執行此政策，志願服務政策的設計應該思考如何確立政策目標、確立專責處理志願服務的單位、針對志願服務政策規範的機關再加以界定、強化媒合管道管理、退休前即開始進行志願服務訊息推廣強化志願服務意識、創造適合機關性質多元的志工職缺、建立更完整的誘因機制、與退休人員協會或相關民間組織合作，藉此強化政策執行效能，強化退休公教人員參與志願服務的意願。
According to the impact of aging society, and the trend of civil servants and teachers retire earlier in Taiwan recent years. How to promote more civil servants and teachers participate in volunteer service has been valued. However, there were no research study volunteer service policy with retired civil servants and teachers through public administration’s implementation theory. Therefore, this study aimed to study volunteer service policy with retired civil servants and teachers through implementation theory: How do government personnel sector implement volunteer service policy? What are the problems and challenges government personal sector face when they try to promote the volunteer service policy? And whether the implementation of volunteer service policy by government personnel sector can reinforce the willingness of civil servants and teachers participate in volunteer service? This study used the in-depth interview and the literature analysis method to depict the background of policy, interviewed policy implementation agencies, retired civil servants and teachers who participate in volunteer service, and retired civil servants and teachers who are not involved in volunteer service.
The results of the study indicate that the outcome of volunteer service policy with retired civil servants and teachers between different government agencies has very big difference. Most of government agencies only do the willingness of volunteer service survey and policy advocacy. Not every government agency provides further service, like helping match employees with volunteer opportunities, or providing volunteer jobs. Furthermore, the reason why most of the retired civil servants and teachers involved in volunteer service is influenced by their friends, called interpersonal factors. The other one is egoism factor, people want to rich in their retirement life, or continue to learn new things. Therefore, the study found that the current policy is difficult to strengthen or respond to the willingness of participation in volunteer service.
In this study, the article uses four factors of policy implementation, including “policy targets”, “policy implementers”, “target groups”, “policy resources”, and “motivation of volunteer service” to explore the problems during policy implementation. The finding includes: the different nature of the government agencies affects policy implementation, the authority and responsibility of volunteer service is ambiguity, the matchmaking function only formally, the current policy is difficult to respond to the motivations of volunteer service.
Based on the above finding of implementation situation, problems of operation and the motivation of voluntary service. This study proposed seven suggestions in order to strengthen the willingness of retired civil servants and teachers participate in volunteer service. The suggestions include: the government personnel sector should establish a unite policy target, establish a unite authority and responsibility unit to implement the policy, the government agencies need to coordinate with the policy should be defined again, reinforce the matchmaking function, start to promote the policy before civil servants and teachers retire that can deepen the concept of the volunteer service, create diversity of volunteer jobs, establish a more complete incentive mechanism, and collaborate with organizations in society. |
| Reference: | 壹、英文文獻
Ascoli, U., & Cnaan, R. A. (1997). Volunteering for human service provisions: lessons from Italy and the USA. Social Indicators Research, 40(3), 299-327.
Clary, E. G., & Snyder, M. (1999). The motivations to volunteer theoretical and practical considerations. Current Directions in Psychological Science, 8(5), 156-159.
Clary, E. G., Snyder, M., Ridge, R. D., Copeland, J., Stukas, A. A., Haugen, J., & Miene, P. (1998). Understanding and assessing the motivations of volunteers: a functional approach. Journal of Personality and Social Psychology, 74(6), 1516.
DeLeon, P. (1999). The missing link revisited. Review of Policy Research, 16(3‐4), 311-338.
DeLeon, P., & DeLeon, L. (2002). What Ever Happened to Policy Implementation? An Alternative Approach. Journal of Public Administration Research and Theory: J-PART, 12(4), 467–492. Retrieved from http://www.jstor.org/stable/3525857
Edwards Ш.(1980). Implementing Public Policy. Washington, D.C.: Congressional Quarterly Press.
Elmore, R. F. (1979). Backward mapping: Implementation research and policy decisions. Political Science Quarterly, 94(4), 601-616.
Fiona Wardell & Joyce Lishman & Lawrence J. Whalley. (2000) Who Volunteers? The British Journal of Social Work, Vol. 30, No. 2, pp. 227-248.
Goggin, M. L. (1990). Implementation Theory and Practice: Toward a Third Generation. United States: HarperCollins Inc.
James M. Ferris. (1988). The use of volunteers in public service production: some demand and supply considerations. Social Science Quarterly, Vol. 69, No. 1. pp. 3-23.
Lester, J. P., Bowman, A. O. M., Goggin, M. L., & O`Toole, L. J. (1987). Public policy implementation: Evolution of the field and agenda for future research. Review of Policy Research, 7(1), 200-216.
Nakamura, R. T., & Smallwood, F. (1980). The Politics of Policy Implementation. Ner York: St. Martin`s Press.
Peter F. Drucker. (1980). The Deadly Sins in Public Administration. Public Administration Review, Vol. 40, No. 2, pp. 103-106.
Pilichowski, E. & Arnould, E., Turkisch, E. (2007), Ageing and the Public Sector: Challenges for Financial and Human Resources, OECD Journal on Budgeting, 7(4): 1-40.
Rochester, C. & Paine, A. E. & Howlett, S. & Zimmeck, M. & Paine, A. E. (2016). Volunteering and Society in the 21st Century. Hampshire, England: Palgrave Macmillan.
Rotolo, T., & Wilson, J. (2006). Employment sector and volunteering: The contribution of nonprofit and public sector workers to the volunteer labor force. The Sociological Quarterly, 47(1), 21-40.
Sabatier, P. A. (1986). Top-down and bottom-up approaches to implementation research: a critical analysis and suggested synthesis. Journal of Public Policy, 6(01), 21-48.
Sabatier, P., & Mazmanian, D. (1979). The conditions of effective implementation: A guide to accomplishing policy objectives. Policy Analysis, 481-504.
Sabatier, P., & Mazmanian, D. (1980). The implementation of public policy: A framework of analysis*. Policy Studies Journal, 8(4), 538-560.
Schofield, J. (2001). Time for a revival? Public policy implementation: a review of the literature and an agenda for future research. International Journal of Management Reviews, 3(3), 245-263.
Smith, T. B. (1973). The policy implementation process. Policy Sciences, 4(2), 197-209.
Van Meter, D. S. & Horn, C. E. (1975). The Policy Implementation Process: A Conceptual Framework. Administration and Society, Vol.6, No.4, Feb.
貳、中文文獻
朱芬郁（2004）。社區高齡智者人力資源發展及其實施策略。社區發展季刊，第107期，頁348-358。
行政院人事行政總處（2012）。建構退休公教人員擔任志工意願調查。台北：行政院人事行政總處。
行政院人事行政總處（2015）。公教人員參與志願服務模式及其推動策略效能之評估研究結案報告。台北：行政院人事行政總處。
何慧卿（2010）。志願服務與管理。台北：華都文化。
吳定（2004）。公共政策（全）。台北：空大。
吳定（2008）。公共政策。台北：五南。
呂建德、葉秀珍、魏書鵝（2010）。退休人力資源活化策略。行政院研究發展考核委員會委託研究報告。
呂朝賢、爭青霞（2005）。民眾參與志願服務及其投入時間的影響因素。東吳社會工作學報，第13期，頁121-164。
呂朝賢、鄭清霞（2005）。中老年人參與志願服務的影響因素分析。臺大社會工作學刊，第12期，頁1-49。
李允傑、丘昌泰（2009）。政策執行與政策評估。台北：元照出版。
李宗派（2005）。探討退休政策之國際趨勢。社區發展季刊，第112期，頁168-178。
李政賢（譯）（2007）。質性研究：設計與計畫撰寫（Catherine Marshall、Gretchen B.Rossman 原著）。台北：五南。
林水波、施能傑、葉匡時（1993）。強化政策執行能力之理論建構。台北：行政院研究發展考核委員會編印。
林水波、張世賢（1999）。公共政策。台北：五南。
林勝義（2006）。志願服務與志工管理。台北：五南。
林萬億（1993）。現行公務機關義工人力運用情形之探討。台北：行政院研究發展考核委員會。
林麗惠（2006）。高齡者參與志願服務與成功老化之研究。生死學研究，第4期，頁1-36。
孫本初（2009）。新公共管理。第二版。台北：新保成。
張英陣（2001）。公部門運用志工之現況研究報告。行政院青年輔導委員會。
張偉賢（2002）。退休人員之志願服務。人事月刊，38（5），頁33-38。
陳向明（2015）。社會科學質的研究。台北：五南。
陳武雄（2004）。志願服務理念與實務。台北：楊智。
陳金貴（2002）。志願服務的內涵。志願服務基礎訓練教材，27-44。台北市：內政部。
陳金貴（2002）。退休公務人員參與志願服務之探討。人事月刊，34（4），頁42-48。
陳金貴（2004）。退休公務人力運用探討。人事月刊，34（4），頁42-47。
陳榮順（2006）。推動公教志工業務之現況與展望。人事月刊，43（3），頁50-54。
陳繁興、楊秋泉、江衍良、李志偉（2015）。退休人力導入接力式社區老人照護模式之研究。全球科技管理與教育期刊，頁47-66。
陳麗光（2010）。高齡女性參與志願服務之學習過程對其成功老化之促進角色。高齡志工與社區學習，頁55-74。台北：師大書苑。
陳麗欣、魏希聖、王慧琦（2007）。運用德菲法建構台中市志願服務評鑑指標。朝陽學報，12，頁333-349。
曾華源、曾騰光（2003）。志願服務概論。台北：楊智。
黃松林、洪碧卿、蔡麗華（2010）。活躍老化：台灣長青志工之探討。社區發展季刊，第132期，頁73-92。
歐育誠（2001）。公部門運用志工之策略。國際志工年公部門推動志願服務研習會手冊。台北：行政院人事行政局。
鄭國清、吳淑英、王淑女、林孝鏗、洪慧媛（2013）。政府如何因應高齡化問題作法─高齡人力運用之探討。T&D飛訊，第165期，頁1-16。
賴兩陽（2002）。志願服務的內涵。志願服務基礎訓練教材，頁7-26。台北市：內政部。
簡鴻儒、藍淑鈴、張雅溶、吳瑄、郭天維（2010）。退休老年人力再開發研究。明新學報，第36卷，第1期，頁171-189。 |
| Description: | 碩士
國立政治大學
公共行政學系
103256037 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0103256037 |
| Data Type: | thesis |
| Appears in Collections: | [公共行政學系] 學位論文
|
Files in This Item:
| File |
Description |
Size | Format | |
|---|
| 603701.pdf | | 2249Kb | Adobe PDF2 | 419 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
