| Reference: | 中文部分
Atkinson（2016）。〈德法敦促歐盟提出新法規 規定即時通訊軟體服務商有協助解密義務〉，《科技新報》。取自http://technews.tw/2016/09/01/im/
Chen. L.（2013年3月8日）。〈東風西漸：從 Path 開始賣貼圖看亞洲商業模式吹進美國市場〉，《INSIDE》。取自http://www.inside.com.tw/2013/03/08/path-3-0-is-it-affected-by-asian-im-app
LINE上市說明書（2016）。取自：https://www.sec.gov/Archives/edgar/data/
1611820/000119312516618753/d728446df1.htm#toc
Whatsapp官方部落格（2016）。取自：https://blog.whatsapp.com/
Xiao,V. （2014年6月5日）。〈聯合創始人Brian Acton談WhatsApp（一）： Facebook 190億美元收購背後的故事〉，《PINGWEST》。取自http://www.bnext.com.tw/article/view/id/32534
Xiao,V.（2014年6月5日）。〈聯合創始人Brian Acton談WhatsApp（二）：中國大陸市場就算了，但是沒拿下台灣和日本，很可惜〉，《PINGWEST》。取自http://www.pingwest.com/whatsapp-cofounder-brian-acton-talk-2/
于光媚（2014）。〈微信海外擴張緩慢 外來和尚「難唸經」〉。《通信世界》，3: 23。
中華人民共和國工業和信息化部（2016）。〈2015年電子信息產業主要指標完成情況（快報數據）〉。取自http://www.miit.gov.cn/n1146312/n1146904/n1648373/c4655596/content.html
中華人民共和國工業和信息化部（2016）。〈2015年通信運營統計公報〉。取自http://www.miit.gov.cn/n1146312/n1146904/n1648372/c4620679/content.html
方興東、石現升、張笑容、張靜（2013）。〈微信傳播機制與治理問題研究〉，《現代傳播》，6: 122-127。
王荷媚（2013）。《行動即時通訊軟體滿意度及忠誠度之研究－以LINE為例》。高雄第一科技大學資訊管理研究所碩士論文。
王梁（2013）。〈微信和微博的差異以及微信發展策略〉，《新媒體研究》，7。
石永樂（2012年9月17日）。〈WhatsApp創辦人：簡單就是美。300 萬港人使用 先行者致勝〉，《蘋果日報》。
尼爾森大調查（2016年9月19日）。〈1,700萬台灣人都在用！三張圖看LINE的使用者分析〉，《數位時代》。取自：https://www.bnext.com.tw/article/
41433/line-user-in-taiwan-is-more-than-90-percent
何佳爰（2016）。〈手機遊戲在通訊軟體之發展及WHATSAPP的觀察分析〉，《品牌好報》，42，取自http://www.bpaper.org.tw/practice/37-04/
吳思華（1988）。《產業政策與企業策略－台灣產業發展歷程》。臺北：中國經濟企業研究所。
吳凱琳（2013年12月17日）。〈即時通訊軟體群雄爭霸贏家通吃成歷史〉，《天下雜誌》。取自http://www.cw.com.tw/article/article.action?id=5054611
吳凱琳（2014年2月24日）。〈領量券烏克蘭移民，變身全球億萬富翁〉，《天下雜誌》。取自http://www.cw.com.tw/simple/simpleIssue.action?id=1072
何亦婕（2015）。〈日本總務省展現電信產業改革決心，提出「電信創生計畫」〉，財團法人資訊工業策進會科技法律研究所。取自file:///Users/kaiyihuang/Downloads/file%20(1).pdf
周雅容（1997）。〈焦點團體法在調查研究上的應用〉，《調查研究》，3: 21-73。
林伯齊（2013）。〈2013年智慧型行動電話市場與產業發展前瞻〉，資策會。
邱寶全（2013）。《以行動即時通訊軟體 Line 關鍵成功因素應用於農業 App 之研究》。臺灣大學農業經濟研究所碩士論文。
范搌容（2015）。《智慧型手機通訊軟體的使用者經驗之研究—以LINE為例》。世新大學資訊傳播學研究所碩士論文。
侯衍任（2006）。《網路電話服務業者之核心資源及關鍵成功因素研究》。元智大學資訊傳播系碩士班碩士論文。
施沛佳（2015）。《網路口碑、社群認同與網路安全對行動商務購買意圖之研究－以LINE行動通訊社交軟體為例》。臺中科技大學企業管理所碩士論文。
胡春（2010）。《網路經濟學》。北京：北京交通大學出版社。
馬化騰（2015）。〈「互聯網＋」連接普惠經濟〉，載於馬化騰、張曉峰（主編），《互聯網＋：中國經濟成長新引擎》，頁175-194。台北市：遠見天下文化。
唐朝緯（2005）。《從產業價值鏈的角度探討我國IPTV產業的關鍵成功因素》。政治大學企業管理研究所碩士論文。
張家維（2015）。〈ICT產業回顧與展望-通訊業回顧與展望〉，財團法人資訊工業策進會產業情報研究所。
張振營（2014）。《電信營運商與OTT業者競合關係之探討》。臺灣大學商學研究所碩士論文。
張曉峰（2015）。〈開創移動互聯網新生態（2）微信〉，載於馬化騰、張曉峰（主編），《互聯網＋：中國經濟成長新引》，頁175-194頁。台北市：遠見天下文化。
陳光峰（2014）。《互聯網思維的商業實戰：O2O的12個致勝關鍵，看小米、微信、ＱＱ、百度、阿里巴巴、淘寶、天貓如何成為電商與社群的市場霸主》，臺北：天下。
陳至柔、吳如娟、陳宜豪（2015）。《行動即時通訊使用者行為及影響因素之研究－以LINE為例》。第十四屆離島資訊技術與應用研討會，澎湖科技大學。
陳雅靜（2012）。〈微信，還能紅多久？－以經濟學SWOT理論分析微信〉，《新聞知識》，6: 83-84。
國家通訊委員會（2014）。《103年度電信統計圖表》。台北。
國家通訊委員會（2016）。《2015年電信各類服務占電信服務總營收之比例》。台北。
盛曉白、韓耀、徐迪、王東、鄭順國（2009）。《網路經濟學》。北京：電子工業出版社。
馮千晏（2013）。《消費者採用即時通訊應用程式之決策因素》。政治大學企業管理研究所碩士論文。
黃宏義（譯）（1985）。《策略家的智慧》（原作者：大前研一）。臺北市：長河。
黃厚銘、曹家榮（2015）。〈「流動的」手機：液態現代應的時空架構與群己關係〉，《新聞學研究》，124: 39-80。
黃偉倫（2013）。〈日本與新加坡的國家資訊通信科技發展計畫〉，《全球政治評論》，41: 77-113。
黃晶琳（2016）。〈揪科爭議 電信業大反彈〉，《經濟日報》。取自http://money.udn.com/money/story/5612/1827494
程柏元（2014）。《行動即時通訊軟體行銷策略之研究－以LINE為例》。政治大學廣告研究所碩士論文。
彭政文（2016年6月18日）。〈通訊傳播匯流架構與OTT/SMIP管理〉，國家通訊傳播委員會（編），《通訊傳播匯流五法研討會論文集－迎向通訊傳播新紀元》，頁187-224。
曾家宏（2016年6月03日）。《真實與虛擬：數位媒體發展與創新展望》。財團法人資訊工業策進會產業情報研究所。
莊雅琇譯（2015）。《簡單思考：森川亮首度公開網路時代成功術》，臺北：遠見天下文化。（原書：森川亮（2015）。《シンプルに考える》，日本，東京：ダイヤモンド社。）
單曉彤（2013）。〈微信傳播模式探析〉，《世界新聞》，2: 53-54。
創市際（2015年11月16日）。〈即時通訊調查與台灣即時通訊相關媒體使用概況〉，《創市際雙週刊第五十二期》。取自http://www.ixresearch.com/reports/創市際雙週刊第五十二期-20151116/#more-12295
楊文華、梁朝雲、周文修（2008）。〈台灣行動電視服務的關鍵成功因素與其發展策略〉，《新聞學研究》，96: 87-127。
楊展岳（2008）。〈2007年第四季我國行動上網觀測〉，《FIND》。取自http://www.find.org.tw/market_info.aspx?n_ID=7048
葉志良（2016年6月18日）。〈從網際網路規管意涵評釋電子通訊傳播法草案〉，國家通訊傳播委員會（編），《通訊傳播匯流五法研討會論文集－迎向通訊傳播新紀元》，頁155-186。
葉俊佑（2015）。《媒體豐富度與臨場社會感對溝通品質之影響－以LINE行動即時通訊軟體為例》。高雄師範大學資訊教育研究所碩士論文。
葉雲卿（2016年11月26日）。〈美國聯邦地方法院確認FCC提出之網路中立原則--由United States Telecom. Association v. FCC談起〉，《北美智權報》，172。取自http://www.naipo.com/Portals/1/web_tw/Knowledge_Center/Infringement_
Case/IPNC_161116_0502.htm#1
趙敬、李貝（2013）。〈微信公眾平台發展現狀初探〉，《新聞實踐》，8: 8-10。
劉佳苹（2013年8月28日）。《行動即時通訊軟體主要業者分析》。財團法人資訊工業策進會產業情報研究所。
劉佳苹（2015年9月30日）。《2015年第二季全球與台灣App數據觀測與分析》。財團法人資訊工業策進會產業情報研究所。
劉佳苹（2016年2月26日）。《行動App消費者調查分析－整體行為》。財團法人資訊工業策進會產業情報研究所。
賴姿君（2013）。《從顧客使用經驗探討行動即時通訊服務提供者的競爭優勢:以Line為例》。高雄第一科技大學行銷與流通管理研究所碩士論文。
韓文堯（2015）。〈2016年智慧行動電話產業發展前瞻〉，財團法人資訊工業策進會產業情報研究所。
羅之盈（2012年11月17日）。〈微信Wechat強打電視廣告，下載量雙料摘冠〉，《數位時代》。取自https://www.bnext.com.tw/article/25444/BN-ARTICLE
-25444
羅之盈（2016年3月25日）。〈【東京直擊】LINE如何成為全球最賺錢的app企業？〉，《天下雜誌》。取自http://www.cw.com.tw/article/article.action?id=
5075375
蕭文康（2014年12月3日）。〈WeChat攜手資策會，打造聯網商業平台〉，《蘋果即時新聞》。取自http://www.appledaily.com.tw/realtimenews/article/new/
20141203/517666/
騰訊財報（2016）。〈2016騰訊中期報告〉。取自「Tencent騰訊」官方網頁http://www.tencent.com/zh-cn/ir/reports.shtml
騰訊科技（2015年1月）。《微信的影響力》。取自：http://www.digitaling.com/articles/19386.html
英文部分
Anderson, K. E. (2016). Getting acquainted with social networks and apps: Whatsapp-ening with mobile instant messaging? Library Hi Tech News, 33(6): 11-15.
Belassi, W., & Tukel, O. I. (1996). A new framework for determining critical success/failure factors in projects. International journal of project management, 14(3): 141-151.
Bertin, E., Crespi, N., & L`Hostis, M. (2011, October). A few myths about telco and OTT models. In Intelligence in Next Generation Networks (ICIN), 2011 15th International Conference, 6-10.
BEREC. (2016, Jane). Report on OTT Service. Retrieved from: file:///Users/kaiyihuang/Downloads/5751-berec-report-on-ott-services_0.pdf
Brennen, B. S. (2013). Qualitative research methods for media studies. New York, NY: Routledge.
Boynton, A. C., & Zmud, R. W. (1984). An assessment of critical success factors. Sloan Management Review, 25(4): 17-27.
Bridgewater, R., & Cole, M. (2008). Instant messaging reference: a practical guide. Oxford, England：Elsevier.
Campbell, S. W., & Park, Y. J. (2008). Social implications of mobile telephony: The rise of personal communication society. Sociology Compass, 2(2): 371-387.
Church, K., & de Oliveira, R. (2013, August). What`s up with whatsapp?: comparing mobile instant messaging behaviors with traditional SMS. The 15th international conference on Human-computer interaction with mobile devices and services, 352-361.
Clemons, E. K. (2009). Business models for monetizing internet applications and web sites: Experience, theory, and predictions. Journal of Management Information Systems, 26(2), 15-41.
Daniel, D. R. (1961). Management information crisis. Harvard Business Review, 39(5): 111-121.
Deng, Z., Lu, Y., Wei, K. K., & Zhang, J. (2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management, 30(4): 289-300.
Dobbins, J. H. (2001). Identifying and analyzing critical success factors. Program Manager, 30(5): 46-63.
Ebner, M., Nagler, W., Austria, G. & Schön, M. (2015). Why Facebook swallowed Whatsapp! In Proceedings of World Conference on Educational Multimedia, Hypermedia and Telecommunication 2015. pp. 1383-1392 Chesapeake, VA: AACE.
eMarketer (2009, August 25). Getting to know the mobile population: Sophisticated and device. Retrieved from https://www.emarketer.com/Article/Getting-Know-
Mobile-Population/100723
eMarketer (2012, August 14). South Korea No.1 in mobile web use: In 2013, more than one out of every five ad dollars in South Korea will go toward mobile. Retrieved from https://www.emarketer.com/Article/South-Korea-No-1-Mobile-
Web-Use/1009262
eMarketer (2013, September 19). Smartphone use in Japan makes steady gain. Retrieved form https://www.emarketer.com/Article/Smartphone-Use-Japan-
Makes-Steady-Gains/1010226
eMarketer (2015, November 11). Mobile messaging to reach 1.4 billion worldwide in 2015. Retrieved from http://www.emarketer.com/Article/Mobile-Messaging-
Reach-14-Billion-Worldwide-2015/1013215
eMarketer (2016, August 5). Line Tops All Social Apps Among Japan`s Smartphone Users. Retrieved from https://www.emarketer.com/Article/Line-Tops-All-Social
-Apps-Among-Japans-Smartphone-Users/1014307#sthash.B9NLHRyP.dpuf
Feng, H., Hoegler, T., & Stucky, W. (2006, June). Exploring the critical success factors for mobile commerce. The international conference on mobile business.
Ferguson, C. R., & Dickinson, R. (1982). Critical success factors for directors in the eighties. Business Horizons, 25(3): 14-18.
Flynn, D. J., & Arce, E. A. (1997). A CASE tool to support critical success factors analysis in IT planning and requirements determination. Information and Software Technology, 39(5): 311-321.
FTC (2014). FTC Notifies Facebook, WhatsApp of Privacy Obligations in Light of Proposed Acquisition. Retrieved from: https://www.ftc.gov/news-events/press-releases/2014/04/ftc-notifies-facebook-whatsapp-privacy-obligations-light-proposed
Gan, C. & Wang, W. (2015). Uses and gratifications of social media: A comparison of microblog and WeChat. Journal of System and Information Technology, 17(4): 351-363.
Gao, S., & Krogstie, J. (2015, October). Understanding business models of mobile ecosystems in China: a case study. In Proceedings of the 7th International Conference on Management of computational and collective intElligence in Digital EcoSystems (pp. 64-71). ACM.
Giannino, M. (2016). The social network: The European commission’ decision on the Facebook/Whatsapp merge case. Journal of Internet Law, 19(7): 14-20.
Gillin, P. (2008). Mobile social networking: the new ecosystem. Computerworld Communication Brief. Retrieved from: http://www.pur-logicsolutions.com/uploads/mobile_social_networking_1_.pdf
Goggin, G. (2012). Cell phone culture: Mobile technology in everyday life. London, England: Routledge.
Grunert, K. G., & Ellegaard, C. (1992). The concept of key success factors: theory and method, 505-524.
Hennink, M., Hutter, I., & Beiley, A. (2011) Qualitative research methods. London, England: Sage.
Hilbert, A. (2005). Critical success factors for data mining projects. In Data Analysis and Decision Support, 231-240.
Holmes, K., Balnaves, M. & Wang, Y. (2015). Red bags and WeChat: Online collectivism during massive Chinese culture events. Global Media Journal: Australian Edition, 9(1): 15-26.
Hyun, J. H. (2015). The glocalization of mobile messenger: The emergent strategy of NHN Line in Japan, Spain and Indonesia. In EAMSA 2015 Conference Program, SOAS University of London.
NHN Annual Report. (2015). Retrieved from: https://www.navercorp.com/en/index.nhn
Ignatesu. A. (2014, March 30). Most Popular Instant Messaging Apps In 2014 – Review & Infographic. Retrieved from: http://www.techchangers.com/instant-messaging-apps-review-most-popular-2014-top10/
Ishii, K. (2016). Online communication with strong ties and subjective well-being in Japan. Computers in Human Behavior, 66, 129-137.
Johnson, M. (2013). Critical success factors for B2B e-markets: a strategic fit perspective. Marketing Intelligence & Planning, 31(4): 337-366.
J’son & Partners Consulting Company (2013, June). Mobile instant messaging systems as a direct threat to SMS. Retrieved from: http://www.json.ru/en/poleznye_materialy/free_market_watches/analytics/mobilnye_messendzhery_kannibaliziruyut_sms/
Kaplan, J. (2007). The Penny Gap. Retrieved from: http://redeye.firstround.com/2007/03/the_first_penny.html
Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
Kaplan, A. M. (2012). If you love something, let it go mobile: Mobile marketing and mobile social media 4x4. Business horizons, 55(2): 129-139.
Karunakaran, K., Menon, N., Dixon, A., Dobberstein, N. (2012). Winning the OTT war ：Strategies for Sustainable Growth. Retrieved from: https://www.atkearney.com/communications-media-technology/ideas-insights/article/-/asset_publisher/LCcgOeS4t85g/content/winning-the-ott-war-strategies-for-sustainable-growth/10192
Kemp, S. (201 5, January 21). Digital, social & mobile worldwide in 2015. We are. social. Retrieved from http://wearesocial.com/uk/special-reports/digital-social-mobile-worldwide-2015
Krämer, J., & Wohlfarth, M. (2015). Regulating Over-the-Top Service Providers in Two-Sided Content Markets: Insights from the Economic Literature. Communications & Strategies, 99, 71.
Lawrimore, E. W. (2011). The 5 key success factors: a powerful system for total business success. Charlotte, N.C.: Lawrimore Communications.
Leidecker, J. K., & Bruno, A. V. (1984). Identifying and using critical success factors. Long range planning, 17, 1, 23-32.\\
Li, M. & Reimers, K. (2015). Innovation in China’s information and communications technology industry: Bottom up or top down? Chinese Management Study, 9(1): 27-37.
Liang, Y. (2014). Introduction to the WeChat marketing advantages and development prospects (Thesis for Bachelor’s Degree). Available from Theseus.fi. http://www.theseus.fi/handle/10024/76332
Liang, Y., Lee, Y. C., & Teng, A. (2007). Real-time communication: Internet protocol voice and video telephony and teleconferencing. Multimedia over IP and wireless networks, 503-525.
Lien, C. H. & Cao, Y. (2014). Examining WeChat users’ motivations, trust, attitudes, and positive word-of-mouth: Evidence from China. Computers in Human Behavior, 41: 104-111.
Limbach, F. (2014). Cooperative service provisioning with OTT players: An explorative analysis of telecommunication business models. Marketing Management, 41(1): 207-214.
Ling, R., & Yttri, B. (2002). 10 Hyper－coordination via mobile phones in Norway. Perpetual contact: Mobile communication, private talk, public performance, 139.
Murri, P. (2013). Telecom Italia’s Solutions to address competition from OTT Players . Retrieved from: http://globalpartnershipsprogram.telecomitalia.com/res/pdf/Newsletter_Gartner_about_GPP.pdf
Muthaiyah, S. (2004). Key success factors of 3rd generation mobile network services for m-commerce in Malaysia. American Journal of Applied Sciences, 1(4): 261-265.
Nomura (2014). Global Internet & Telecom Anchor Report, 27 March 2014.
O`Hara, K., Massimi, M., Harper, R., Rubens S. & Morris, J. (2014). Everyday dwelling with Whatsapp. In CSCW 2014 Mobile Apps for Enhancing Connectedness, MD, USA
Olla, P., & Patel, N. V. (2002). A value chain model for mobile data service providers. Telecommunications Policy, 26(9): 551-571.
Olson, P. (2014). Exclusive: The Rags-To-Riches Tale Of How Jan Koum Built WhatsApp Into Facebook`s New $19 Billion Baby. Retrieved from: http://www.forbes.com/sites/parmyolson/2014/02/19/exclusive-inside-story-how-jan-koum-built-whatsapp-into-facebooks-new-19-billion-baby/#5a0e1c344ffb
Oxford Analytica (2014). Chat apps will disrupt global telecoms sector, Oxford Analytica Daily Brief, Retrieved from: https://dailybrief.oxan.com/Analysis/DB189583/Chat-apps-will-disrupt-global-telecoms-sector.
Pagani, M., & Fine, C. H. (2008). Value network dynamics in 3G–4G wireless communications: A systems thinking approach to strategic value assessment. Journal of Business Research, 61(11): 1102-1112.
Parviainen, R., & Parnes, P. (2003, March). Mobile instant messaging. In Telecommunications, 2003. ICT 2003. 10th International Conference on 1, 425-430.
Peppard, J., & Rylander, A. (2006). From value chain to value network: Insights for mobile operators. European Management Journal, 24(2): 128-141.
Portio Research (2014). Mobile Messaging Futures 2014-2018. Retrieved from: http://www.reuters.com/article/research-and-markets-idUSnBw126013a+100+BSW20150212
Pousttchi, P. D. K. (2011). Value creation in the mobile market. Business & Information Systems Engineering, 3(5): 299-311.
Ram, J., & Corkindale, D. (2014). How “critical” are the critical success factors (CSFs)? Examining the role of CSFs for ERP. Business Process Management Journal, 20(1): 151-174.
Reddy, S. K., Zheng, Z. W. & Dong, D. H. (2015). Will we see western clones of Chinese originals? Asia Management Insights, 2: 18-23.
Rockart, J. F. (1979). Chief executives define their own data needs. Harvard Business Review, 57(2): 81-93.
Rong, K., Hu, G., Lin, Y., Shi, Y. & Guo, L. (2015). Understanding business ecosystem using 6C framework in Internet-of-Things-based sectors. International Journal of Production Economics. 159: 41-55.
Scharl, A., Dickinger, A., & Murphy, J. (2005). Diffusion and success factors of mobile marketing. Electronic commerce research and applications, 4(2): 159-173.
Schwartz (2016, May 24). The Most Popular Messaging App in Every Country. SimilarWeb DIGITAL VISION. Retrieved form https://www.similarweb.com/blog/worldwide-messaging-apps
Skrbic, M., Dervisevic, N., Musovic, J., Hebibovic, A., & Kasumagic, L.（2014）. OTT services in Bosnia and Herzegovina. In Telecommunications Forum Telfor (TELFOR), 2014 22nd, 47-50. IEEE.
Soli. (2015). The Penny Gap. Retrieved form: https://thestudyofhustle.wordpress.com/2015/07/01/the-penny-gap/
Statista (2016). Most popular global mobile messenger apps as of January 2016, based on number of monthly active users (in millions). Retrieved from: http://www.statista.com/statistics/258749/most-popular-global-mobile-messenger-apps/
Statista (2016). Number of monthly active LINE users worldwide as of 4th quarter 2015 (in millions). Retrieved from: http://www.statista.com/statistics/327292/number-of-monthly-active-line-app-users/
Statista (2016). Number of monthly active WhatsApp users worldwide from April 2013 to February 2016 (in millions). Retrieved from: http://www.statista.com/statistics/260819/number-of-monthly-active-whatsapp-users/
Statista (2016). Mobile phone vendor`s market share in sold units to end users worldwide from 1997 to 2014. Retrieved from: https://www.statista.com/statistics/271574/global-market-share-held-by-mobile-phone-manufacturers-since-2009/
Sujata, J., Sohag, S., Tanu, D., Chintan, D., Shubham, P., & Sumit, G. (2015). Impact of Over the Top (OTT) Services on Telecom Service Providers. Indian Journal of Science and Technology, 8(S4): 145-160.
Tumu, H. & Medudula, M. K. (2014). Eroding Revenues of TSPs: An Exploration of Impact from OTT Applications over the Internet & the Need for Necessary Intervention Mechanisms. International Journal of Information & Computation Technology. 4: 1755-1760.
Tyson, J., & Cooper, A. (2005). How instant messaging works. How Stuff Works. Retrieved from: http://computer.howstuffworks.com/e-mail-messaging/instant-messaging.htm
Wang, Y. S. (2016). Customer Value of LINE Mobile Services: The Study of Adolescents in Three East Asian Cities. J Child Adolesc Behav, 4(294): 2.
Wang, Y., Li, Y. & Tang, J. (2015, April). Dwelling and fleeting encounters: Exploring why people use WeChat – A mobile instant messenger. In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1543-1548). ACM.
Walker. M. (2015, December 22). Industry capex will grow again. Retrieved from: http:// www.telecomasia.net/content/industry-capex-will-grow-again
Walkthechat (2016). WeChat still fails to gain market share abroad. Retrieved from: https://walkthechat.com/wechat-still-fails-gain-market-share-abroad/
Walkthechat (2016). WeChat impact report 2016: all the latest WeChat data. Retrieved from: https://walkthechat.com/wechat-impact-report-2016/
Wei, Y. (2014). Investigating the use of mobile instant messaging and its impacts. Unpublished, University of Birmimgham.
Xia, X. (2015). Study on model innovation of WeChat network marketing. In Liu, Sung & Yao (Eds.), Computing, Control, Information and Education Engineering. (pp. 397-400). London, UK: Taylor & Francis Group.
Xu, G., & Gutiérrez, J. A. (2007). An Exploratory Study of “Killer Applications” and Critical Success Factors in M-Commerce. Journal of Electronic Commerce of Organizations, 63-79.
Xu, H., Teo, H. H., & Wang, H. (2003, January). Foundations of SMS commerce success: lessons from SMS messaging and co-opetition. In System Sciences. The 36th Annual Hawaii International Conference. |
