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    Title: 精品手錶O2O定製之創新經營模式
    An Innovative Model of High End Watch O2O Customization
    Authors: 陳凱翔
    Chen, Kaixiang
    Contributors: 許牧彥
    Hsu, Muyen
    陳凱翔
    Chen, Kaixiang
    Keywords: 精品定製
    O2O
    定製手錶
    high-end customization
    O2O
    customized watch
    Date: 2016
    Issue Date: 2016-11-14 16:25:30 (UTC+8)
    Abstract: 精品定製在中國漸成一種潮流。目前的精品定製服務大多只停留在線下,消費者會遇到一些問題,例如不了解自己的定製品是否為真,是否是真的限量,以及定製的進展。為解決這些的問題,本研究提出建立一個精品定製O2O(ONLINE TO OFFLINE)平台,透過將線上和線下服務整合,讓消費者能在網上看到自己定製品的稀缺性,掌握整個定製過程,獲得尊貴的體驗。由於篇幅有限,本研究首先圍繞定製手錶提出了一套創新的定製服務模式。手錶定製的模式未來也可以擴展到其他精品的定製中。
    為了找出可行的商業模式,本專案透過競爭者分析、需求分析,梳理了目前定製市場的供求現況,參考了競爭品牌的定制產品,提出了先切入個人定製和系列錶定製系列市場,採用模塊化+自由化定製的解決方案。并通過次級資料分析和業者訪談的方式,找出了市場總體需求以及消費者需求特點。最後,在參考了專家意見后,本研究提出了O2O定製的服務模式,其中包括消費者的服務流程、平台基礎設施、IP交易製度以及獲利機制。
    High-end products customization is becoming a trend in China. Currently most of the customization service is offline. Customers will be confronted with some problems, such as the authenticity of customized products, exclusivity and the process of ongoing customization. This research proposed a high-end O2O(ONLINE TO OFFLINE) customization platform in order to solve these problems. By integrating online and offline service, customers can find out the exclusivity of their orders, follow the customization process and get honored experience. Due to the length limitation of this thesis, this research will theme on an innovative model for high-end customized watch. This model can be applied to other customized products afterwards.
    In order to find out feasible business model, this research sorts out the present supply-demand situation, referring to competitors’ customized products, coming up with a direction of combining modularization and free customization. Moreover, by collecting and analyzing second hand data and interviewing, demand condition of the whole market and features of demand are found out. In the end, after referring to the opinions of industry experts, this research brings forward an O2O customization model, including service workflow, platform infrastructure, IP transaction institution and profiting mechanism.
    Reference: 一、中文文獻
    王帥,(2013)。金字塔尖的定製工程。《優品》,2013年10期,34-36。
    林采宜,劉鬱,(2016)。中國藝術品投資市場異軍突起。出版地:國泰君安。
    刑碧玉,(2015)。高級定製譜寫的腕錶傳奇。《航空港》,2014年11期,11-13。
    貝恩諮詢,(2015)。2015中國奢侈品市場報告。出版地:貝恩諮詢。
    李仁芳,(2015)。巷弄創業家。台北市:聯經出版地。
    李彥狄,(2012)。中國高端定製珠寶品牌設計的探討。北京服裝學院藝術設計學碩士班論文。
    李芒,(2012)。《那些年,那些高級定製腕錶》。《中國民營科技與經濟》,2013年03期,12-13。
    陳誠,(2013)。《論高級定製珠寶首飾在中國的發展與問題》。南京藝術學院藝術設計學碩士班論文。
    劉微, (2011)。《閣樓工匠高級定製》。《優品》,2011年07期,110-113。
    劉婷婷,(2012)。《定製腕錶給你獨一無二》。《新晉商》,2012年06期,25-27。
    Visa,(2016)。《2015年度Visa富裕人群研究報告》。出版地:Visa

    二、英文文獻:
    PR Newswire,(2016). The First Customized Swiss Made Automatic Watch With Trillion Styles: Memomem Invites You to Be the Designer of Your Quality Timepiece at Kickstarter. PR Newswire, 06, 31-33.
    Volker, Lauren Mitchell,(2016). Making It Personal. Design, Jun 2016: 10.
    Lewis, Len,(2012). Timely Customization, Stores, Apr 2012, 48.
    Larson, Christina,(2014). More Chinese Luxury Shoppers Prefer to Buy Overseas, Business Week, Jan 13-Jan 19, 2014, 1.
    EY,(2015). E-commerce strategy and must-haves in China, Publisher: EY.
    Deloitte,(2014). From bricks to clicks: Generating global growth through ECommerce expansion. Publisher: Deloitte.

    三、網絡資料:
    《推荐5款“高级定製”的腕表 感受璀璨精品的魅力》,2015年7月14日,檢自:http://www.wbiao.cn/bvlgari-watches/knowledge/article-26329.html
    《2014年,万表网隆重推出钟表高端体验——私人定製服务
    》,2014年8月9日,檢自:http://www.wbiao.cn/michel-herbelin-watches/knowledge/article-13605.html
    《当奢华腕表遇上高级定製》,2015年7月30日,檢自:http://www.yoka.com/dna/media/albums-111771.html
    《高级定製腕表揭秘:25万RMB起步》,2013年6月9日,檢自:http://fashion.163.com/13/0609/09/90TUH8FU002624H1.html。
    江斯丹頓定製服務,檢自:http://www.vacheron-constantin.com/cn/home.html
    《從四大維度看O2O與傳統電商的不同》,2014年7月9日,檢自:http://tech.sina.com.cn/zl/post/detail/i/2014-07-09/pid_8456389.htm
    Description: 碩士
    國立政治大學
    科技管理與智慧財產研究所
    102364141
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0102364141
    Data Type: thesis
    Appears in Collections:[Graduate Institute of TIPM] Theses

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