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    題名: 郵寄問卷回收率之研究
    作者: 卓峯志
    貢獻者: 陳世敏
    卓峯志
    日期: 1985
    上傳時間: 2016-11-08 15:55:43 (UTC+8)
    摘要: 論文摘要
    本研究的目的有二:第一,驗證國外的研究結果,考驗其在台灣的適用性;第二,嘗試引用社會心理學上的一些概念來探究用以提高郵寄問卷回收率之技巧如何能提高回收率。
    本文所要驗證的國外研究結果有二:其一是人口暨社會變項對回收率的影響;其二是代價因素對回收率的影響。本文嘗試提出,用以探究如何能提高回收率的概念是「純暴露」( mere exposure) 理論;考驗其是否能充分解釋「接觸」對回收率之影響。
    本研究以一般大眾為對象,寄出 2000 份問卷,退回 85 份,實際能觸達到的樣本為1915人。到截止日期為止,總共回收了715 份問卷,回收率為37.3%。
    研究結果如下:
    (一)人口暨社會變項對回收率的影響:
    男性回收率高於女性。
    年輕者回收率高於年長者。
    鄉鎮回收率和城市差不多。
    大台北以外地區回收率高於大台北地區。
    (二)代價因素對回收率的影響:
    低代價組的回收率高於高代價組。
    代價因素對男性,年輕者,城市,大台北地區的影響較大。
    (三)「純暴露」觀點大體能解釋接觸對回收率的影響;接觸次數愈多回收率愈高,隨著接觸次數的增多,每再多接觸一次所能提高的回收率逐漸減少。
    (四)其他研究發現:
    1.他人代答的情況嚴重,高達21.4%;其中女性多於男性,年長者多於年輕者,城市多於鄉鎮,大台北地區多於大台北以外地區。
    2.用以提高郵寄問卷回收率之技巧雖能提高回收率,卻沒能顯著提高樣本代表性。
    序言Ⅰ
    論文摘要
    圖表目次V
    第一章 緒論1
    第一節 動機及目的1
    第二節 相關文獻探討3
    第三節 研究架構與研究假設15
    第二章 研究方法與步驟24
    第一節 抽樣方法與研究工具24
    第二節 研究步驟28
    第三節 資料處理與統計分析30
    第三章 結果的分析與討論33
    第一節 人口暨社會變項與回收率之關係34
    第二節 代價因素與回收率的關係37
    第三節 接觸與回收率的關係41
    第四節 代價因素與接觸的聯合作用60
    第五節 其他發現66
    第四章 結論與建議70
    第一節 結論70
    第二節 檢討與建議72
    參考文獻75
    圖表目次
    圖目次:
    圖 1-1 本研究之架構圖15
    圖 1-2 暴露次數與正面態度之關係圖19
    圖 1-3 接觸次數與回收率之關係圖19
    圖 3-1 不同接觸次數回收率比較圖42
    圖 3-2 有無事前接觸回收速率比較圖51
    圖 3-3 不同追踪連繫次數回收率比較圖55
    圖 3-4 不同回件代價在不同接觸次數下回收率比較圖61
    表目次:
    表 1-1 有關郵寄問卷回收率之研究4
    表 2-1 各地區樣本分配表25
    表 2-2 樣本村(里)抽選表27
    表 2-3“開頭鄰”抽選表27
    表 2-4 全體原始樣本分析表28
    表 2-5 寄出、退回,以及觸達樣本分析表31
    表 3-1 各組回收率及可用率一覽表33
    表 3-2 各人口暨社會變項上回收率分析表35
    表 3-3 依收件人資料統計而得的回收率分析表36
    表 3-4 代價因素對回收率的影響在性別上之差異38
    表 3-5 代價因素對回收率的影響在年齡上之差異38
    表 3-6 代價因素對回收率的影響在地理區域上的差異40
    表 3-7 代價因素對回收率的影響在都市化程度上的差異41
    表 3-8 接觸次數對回收率的影響在性別上的差異43
    表 3-9 接觸次數對回收率的影響在年齡上的差異44
    表 3-10 接觸次數對回收率的影響在地理區域上的差異45
    表 3-11 接觸次數對回收率的影響在都市化程度上的差異46
    表 3-12 事前接觸對回收率的影響在性別上的差異47
    表 3-13 事前接觸對回收率的影響在年齡上的差異48
    表 3-14 事前接觸對回收率的影響在地理區域上的差異49
    表 3-15 事前接觸對回收率的影響在都市化程度上的差異49
    表 3-16 事前接觸對回收速率之影響50
    表 3-17 接觸方式對回收率的影響在性別上的差異52
    表 3-18 接觸方式對回收率的影響在年齡上的差異53
    表 3-19 接觸方式對回收率的影響在地理區域上的差異54
    表 3-20 接觸方式對回收率的影響在都市化程度上的差異55
    表 3-21 追踪連繫次數對回收率的影響在性別上的差異56
    表 3-22 追踪連繫次數對回收率的影響在年齡上的差異57
    表 3-23 追踪連繫次數對回收率的影響在地理區域上的差異58
    表 3-24 追踪連繫次數對回收率的影響在都市化程度上的差異59
    表 3-25 代價因素與接觸次數的聯合影響在性別上的差異62
    表 3-26 代價因素與接觸次數的聯合影響在年齡上的差異63
    表 3-27 代價因素與接觸次數的聯合影響在地理區域上的差異64
    表 3-28 代價因素與接觸次數的聯合影響在都市化程度上的差異65
    表 3-29 在各人口暨社會變項上問卷作答方式分析表67
    表 3-30 各組回收問卷適合度分析一覽表68
    參考文獻: 一、中文部分:
    1.林清山:心理與教育統計學。台北市,東華書局,民68。
    2.陳煥明:女用內衣市場區隔分析--自動互動檢視法之應用。私立淡江大學碩士論文,民72。
    3.陳彰儀、林新沛:問長度、切要性、研究者權威性及追踪連繫對郵寄問卷回收率的影響”中華心理學刊,即將出版,民74。
    4.黃俊英:郵寄問卷調查的回件率問題。國立政治大學學報,民70,43期,141- 155頁。
    5.楊國樞等(編著):社會及行為科學研究法。台北市,東華書局,民71。

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    關聯: 國立政治大學
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