English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113318/144297 (79%)
Visitors : 51034692      Online Users : 903
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version
    政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 >  Item 140.119/10225


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/10225


    Title: 主管管理才能對員工效滿意度之影響：以某非營利機構為例
    The Effects of Supervisor`s Management Competencies on Employee Satisfaction: An Example of the Non-profit Institute
    Authors: 林月雲;吳孟玲
    Date: 2002
    Issue Date: 2008-11-25 10:35:51 (UTC+8)
    Abstract: 本研究以期望失驗理論 (Expectancy Disconfirmation Theory) 及缺口理論 (Gap Thoery) 為基礎，檢視主管之管理才能對員工滿意度的影響。本研究所採取之主管管理才能的評量模式有二：(1)部屬實際知覺之主管管理才能，(2)部屬實際知覺與期望之主管管理才能缺口。本研究對386份有效問卷進行資料分析，主要之研究結果為(1)在每項管理才能構面－分析控制、溝通督導、團隊建立、及規劃管理中，均可發現部屬之實際知覺與期望間存在顯著缺口，顯示組織確實存在管理發展之需求以及部屬期望未被實現之情形。(2)在「實際知覺」及「實際與期望的缺口」模式中，均發現若主管之規劃管理能力愈佳，則員工滿意度也愈佳，意謂著組織可藉由規劃管理能力之發展，以提昇員工之整體滿意度。本研究亦對未來建議與管理意涵提出討論。
    Based on expectancy disconfirmation theory and gap theory, this study hypothesized that supervisor`s management competencies are positively related to employee satisfaction. Supervisors` management competencies are evaluated by (a) the perceived performance of management competencies, and (b) the gap between perceptions of management competencies and expectations of management competencies.
    Data of total 386 questionnaires were analyzed. There are two major findings (1) Significant gaps existed between perceived and expected competencies, including analysis, communication, team-building, and planning competency. This result indicates that the need for management development and the existence of disconfirmation. (2) The planning dimension of management competencies would be most predictive of employee satisfaction, implying that firm may develop supervisors` planning competency to enhance employee satisfaction. Implications of these findings for management practice and future research are discussed.
    Relation: 輔仁管理評論, 9(2), 35-58
    Data Type: article
    Appears in Collections:[企業管理學系] 期刊論文

    Files in This Item:

    File Description SizeFormat
    47.pdf641KbAdobe PDF21299View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback